FAQ
What you want to know — straight answers.
The questions weaving units ask us most. Anything else, ask us on WhatsApp.
Is my data safe? What about backups?
Your data lives on Loomiro's servers, not on one computer — if a PC dies, gets stolen or a pen drive goes missing, your books are safe. Backups happen on the server by themselves. Each unit's data is kept separate, every staff member has their own login and permissions, you can let staff log in only from the office network, and past entries can be locked up to a date. You can export reports to Excel (CSV) any time.
Does it work without internet?
Yes. Taka Entry, Bhidan (beam on loom) and Expenses work without internet. Entries stay safe on the phone or computer — even if the browser closes or the phone restarts — and sync by themselves when you're back online, with no entry ever doubled. Invoices, reports and accounts need internet. See Offline & Mobile.
Does it run on a phone or a computer?
Both. On a computer, open it in the browser — nothing to install. On a phone, add it to the home screen like an app (it's a PWA) — there's no separate Play Store or App Store app. On the floor, takas are entered from a phone with a number pad; in the office, from the keyboard.
Is it for both waterjet and airjet?
Yes. Takas, beams, beam loading, efficiency and costing work the same way for both kinds of loom — even when one unit runs waterjet and airjet looms side by side. Each loom has its own master entry, and its efficiency comes from RPM × shift hours against the picks actually woven.
Can I run several firms in one unit?
Yes. Looms, beams, takas and stock are shared, while each firm has its own GSTIN, invoice series, bank, prints, books and GST returns. Press F7 to switch firm, and combine all firms in reports when you need to. See Multiple Firms.
What about GST invoices and e-way bills?
The Grey Sale invoice applies CGST + SGST or IGST from the party's GSTIN, with HSN, round-off and amount in words. Job charge invoices (SAC 998821), delivery challans, mill challans and credit notes too. GSTR-1 (B2B, CDNR, HSN) as CSV, a GSTR-3B summary and ITC-04 as CSV. The e-way bill number, transporter, LR and vehicle no. print on the invoice, and you get the JSON for bulk upload on the NIC portal. E-invoices (IRN) and e-way bills are not generated directly through an API yet — the e-way bill is made on the portal. See Sales & GST.
Is it hard to move from my old software?
No. Hand us your old software's backup — we bring across masters like parties, qualities, yarns and looms, and your opening balances / pending bills, so you don't start from zero. The setup wizard goes firm → looms → yarn → quality → workers → parties, and your unit is on the dashboard from day one. Read the switching guide.
My munim is used to the old keys — will that work?
Yes. Each user picks a keyboard style: Standard, Style 1, Style 2 or their own custom set — change any key. Enter moves to the next field, Ctrl+K finds anything, and the calculator is one key away. See Keyboard & Search.
Can I decide what each staff member sees?
Yes. Owner, manager, accountant, supervisor, sales, store, operator or a custom role — with each role's permissions set by the owner. Choose which firms each person sees, let staff log in only from the office network, and stop past entries being changed after a date. See Team, Locks & Import.
Do you give training and support?
Yes. The demo runs on your own unit's numbers, we do the data import and setup, and we show your staff how to use it. Any question, ask us on WhatsApp: +91 99131 40434.
What does it cost? Is there a free trial?
Each unit pays one fixed yearly price — however many looms or firms it has. You start with a 15-day free trial. If the plan runs out, you can still see your data, print and export — only new entries stop. For the price, message us on WhatsApp.
What language is the app in?
The app is in Hinglish and English — each user picks their language in Settings: the munim in Hinglish, the CA in English. English currently covers the menu and the main daily screens (dashboard, taka entry, beam loading, receipts / payments, expenses); other screens show in Hinglish. This website is also in Gujarati, but the app has no Gujarati version yet.
Bring your unit to Loomiro.
We move your data over from your old software, then show you a demo on your own unit's numbers.